Maximize Property Management Revenue Part 1: The Truth Behind Fee-Maxing

Welcome back to The Property Management Show!

Today kicks off a special three-part discussion on fee-maxing with Todd Ortscheid. In Part One of this important conversation, we will take a look at what responsible fee-maxing looks like, how it can double your revenue, improve your services, and ultimately increase customer lifetime value. When done right, it can also keep residents on your side.

Expect to unpack some juicy math.

Todd Ortscheid: Automation Addict and Fee-Maxing Evangelist

It’s great to welcome Todd back to our podcast. He has worn nearly every hat in the property management industry. He’s a business owner and advocate, an industry consultant, and currently the chapter president of NARPM Atlanta. He’s also the CEO of Revolution Rental Management and co-founder of PM Assist.

A bit of time has passed since Todd was last here, so let’s review who he is and where he comes from:

Todd has been in property management for about 13 years.

He started in the industry in 2012 and before that, he was an airline pilot for 14 years.

Todd’s father was in the property management business, so as he got involved in that business and grew the company, Todd also became more involved in consulting for other property managers.

He started and later sold a maintenance company.

He did government affairs work for NARPM.

Todd is still consulting, and he’s also a self-proclaimed automation addict and fee-maxing evangelist.