From Supplier to Trusted Partner: Why Most Recruiters Get It Wrong

What does it actually mean to be a “trusted partner” in recruitment and why are so many getting it wrong? In this episode of Retained Search, Louise and Jordan unpack the shift from transactional recruitment to true partnership. They challenge the idea that volume equals trust and explain why those relationships are breaking under pressure from AI, changing client expectations, and cheaper access to candidates. The conversation dives into the “bow tie” account model and what real integr...