Rethinking Employee Listening Programs with Craig Starbuck, PhD

<p><em>What does it actually take to turn employee listening into meaningful organizational change?</em></p><p>In this episode of the ScienceForWork podcast, host Matt Lampe talks with Craig Starbuck, PhD — CEO and co-founder of OrgAcuity and President of the Society for People Analytics — about what it means to build listening programs that drive action.</p><p>Craig makes the case that people analytics is fundamentally a change management function, and that listening programs built without that lens will rarely move the needle. Drawing on his background spanning engineering, people analytics, and organizational leadership, he shares what a smarter approach looks like — one that reflects how people actually work, not just how the org chart says they should.</p><p>Together, they explore:</p><ul><li>Why change appetite has to be assessed before any listening effort begins</li><li>How stakeholder buy-in shapes whether insights ever become action</li><li>What organizational network analysis reveals that traditional survey platforms miss</li><li>How employee listening needs to evolve alongside the way work is changing</li></ul><p>This episode is for HR leaders, people analytics practitioners, and anyone who has wondered why employee feedback so rarely leads to meaningful change.</p><p>Links:</p><p>https://orgacuity.com/</p><p>https://societyforpeopleanalytics.org/</p><p>https://www.linkedin.com/in/craig-starbuck-phd/</p><p><br></p><p>ScienceForWork is an independent, non-profit foundation of evidence-based practitioners who #MakeWorkBetter.</p><p>ScienceForWork.com</p>