Agentic Finance & The Trust Paradox: When AI Agents Handle the Money with Ant Digital Technologies

<p>In Episode Four of THE SHIFT, Danny Levy explores one of the biggest questions emerging in financial services today:</p><p>What happens when AI doesn’t just assist humans… but starts acting on their behalf?</p><p>Joining him is Garry Sien - a fintech and AI leader and Chief Innovation and Solutions Officer, International at Ant Digital Technologies. He is working at the intersection of financial infrastructure, digital trust, and next-generation platform innovation. </p><p>Recorded onsite at Money20/20 Asia, this conversation dives deep into the rise of agentic finance: a world where AI agents can execute trades, approve loans, move money across borders, and make decisions in real time with minimal human intervention.</p><p>Together, they unpack the shift from the super-app era to what comes next: intelligent, autonomous financial ecosystems built around AI agents capable of acting — not just advising.</p><p>But with that shift comes a far bigger challenge:</p><p>How do you build trust into systems where humans are no longer directly in the loop?</p><p>The conversation explores:</p><ul><li>Why the super-app model was only the beginning</li><li>What “agentic platforms” actually look like in practice</li><li>The accountability debate surrounding AI-driven financial decisions</li><li>Whether regulators may eventually treat AI agents more like digital employees than software infrastructure</li><li>Why trust, auditability, and reversibility could become foundational requirements for financial AI systems</li><li>The balance between innovation speed and systemic risk</li><li>How banks and fintechs can compete in a world moving beyond closed big-tech ecosystems</li><li>What’s real today versus what’s still hype in agentic finance</li><li>Which institutions are best positioned to win over the next 3–5 years</li></ul><p>Drawing on Garry’s experience across fintech, cloud, cybersecurity, and AI strategy, the discussion moves beyond surface-level AI hype and into the practical realities of building financial systems that are autonomous, scalable, and trusted.</p><p>Grounded, thought-provoking, and highly relevant for leaders across banking, fintech, payments, and policy, this episode examines the infrastructure, governance, and trust models that could define the next era of financial services.</p><p>Because this isn’t just about technology shifting.</p><p>It’s about how decisions get made… and who we trust to make them.</p><p>That’s THE SHIFT.</p>