Why Trust Is Becoming Financial Services’ Biggest Competitive Advantage with Know Your Customer

<p>Trust has always been at the heart of financial services. But as AI accelerates, financial crime becomes more sophisticated, and regulation continues to evolve, trust is becoming more than a prerequisite - it’s becoming a competitive advantage.</p><p>Recorded live at Money20/20 Asia, Danny Levy sits down with Claus Christensen, Founder &amp; CEO of Know Your Customer, to explore how financial institutions are rethinking compliance, identity and risk in a rapidly changing world.</p><p>They discuss how AI is transforming KYC and AML, why compliance is shifting from a back-office function to a strategic advantage, the challenge of building technology for a fragmented global regulatory landscape, and what the future of trust looks like in financial services.</p><p>Claus also shares the story behind building Know Your Customer, lessons from scaling a global regtech company, and how leaders should think about regulation, innovation and customer trust over the next three to five years.</p><p><strong>In this episode:</strong></p><ul><li>Why trust is becoming a competitive advantage in financial services</li><li>How AI is changing KYC and AML</li><li>The biggest trends shaping compliance and financial crime</li><li>Building global technology for local regulation</li><li>Why compliance is moving from cost centre to strategic asset</li><li>Leadership lessons from scaling a global regtech business</li><li>What the future of trust and financial services looks like</li></ul><p><br></p><p>Whether you’re a fintech founder, banking executive, compliance leader or simply curious about the future of financial services, this episode explores one of the biggest SHIFTS happening behind the scenes.</p>