Episode 16 - Trusting the Builder's Staffer with Your Money

This week on The Subbies Toolbox Podcast, Michelle shares the story behind a social media post that sparked plenty of debate across the construction industry.

Drawing on her years working inside builder organisations as a Contract Administrator, Michelle opens up about mistakes she made, decisions she witnessed, and the uncomfortable truth about relying on builder staff to protect your business.

If you've ever believed that having a good relationship with the builder's CA, Project Manager or Commercial Manager will keep you safe, this episode challenges that thinking.

Michelle explains why staff inside building companies have their own pressures, priorities and incentives, and why your business can't depend on someone else's decision-making.

In this episode you'll learn:

Why good relationships don't guarantee good commercial outcomes

What really influences builder staff when they're making decisions

The danger of underpricing work and expecting someone else to stop you

How progress claims can hide serious cash flow problems

What radical accountability actually looks like for subcontractors

The biggest lesson is simple.

No one inside a builder's office is more responsible for your profitability than you are.