023: The Retention Effect: Communication During Crisis

In this episode of The Veterinary Culture Lab, Andi and Josh explore what actually makes people stay in veterinary workplaces during difficult times—and why communication may be one of the most powerful retention tools we have. Grounded in research on positive communication and The Great Resignation, this conversation unpacks how transparency, flexibility, support, and trust shape the way veterinary professionals experience stress, crisis, and connection at work. Because it turns out—people d...