251 | HITEC San Antonio Part 2

Just like last week, this special episode of Top Floor comes to you from the Loading Dock at HITEC in San Antonio. A huge thank you to HFTP for hosting us at the hospitality industry's premier technology conference and for creating the opportunity to capture these unforgettable moments.

Aimee George, Aimee Inc. — The guest room mix-up that turned into every hotel manager's nightmare.

Ryan Brough, Hapi — The celebrity rider that sent a hotelier sprinting to Macy's.

Tracee Nalewak, URVenue — Why enforcing a Vegas day club dress code is nobody's favorite job.

Sara Murray, Mermaid International — The hotel snake story everyone thought was an urban legend... until it wasn't.

Dylan Mingard, HM Alpha — The eight-foot python that became an unforgettable houseguest.

Tanya Pratt, Oracle Hospitality — The data migration that accidentally double-booked 50 hotels at 2 a.m.

Martin Chevalley, Enspire — The flooded hotel that kept guests informed—and the surprise VIP spotted behind the scenes.

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Next year's HITEC [link to https://www.hitec.org/about-hitec/future-locations] will be held in Orlando June 28 - July 1. Hope to see you there!!!

Connect with our storytellers:

Aimee George, Aimee Inc.