Umber Talks

← Umber Talks26 jun 2025 · 1 u 06 min

Real Estate Meets Fitness: Adam Bracken’s Playbook for World-Class Client Experience

Real Estate Meets Fitness: Adam Bracken’s Playbook for World-Class Client Experience26 jun 20251 u 06 min

What does building a four-location fitness brand have in common with running a real estate brokerage? Everything, when it comes to client experience, brand loyalty, and leadership. In this episode of Umber Talks, host Shaun Denis, founder of Umber Realty, sits down with long time friend and fitness entrepreneur Adam Bracken, founder of The Fitness Lab, Ottawa’s most trusted boutique gym. Adam’s success came from a focus on human connection, hospitality, and making people feel seen and valued....