Supply Chain Orchestration: Unpacking Data Clarity and Alignment with Cleo (Episode 43)

In this episode of Unraveling IT, Peter Rodenhauser sits down with Frank Kenney from Cleo to discuss how relationship management is transforming the digital supply chain.

They break down how Cleo Integration Cloud goes beyond traditional EDI by automating full business processes — helping companies track compliance, reduce chargebacks, and proactively manage partner expectations.

You’ll learn:

✔️ How to turn supply chain data into strategic advantage

✔️ Why chargebacks happen — and how to defend against them

✔️ The difference between legacy EDI and process-based automation

✔️ How AI is reshaping supply chain operations

✔️ Why governance matters in the age of agentic AI

If you're in supply chain management, IT leadership, ERP strategy, logistics, or B2B integration, this episode provides practical insight into modern integration architecture and digital ecosystem management.