Behind The LNER Uniform: Kindness, Culture And Inclusion On The Railway

In this episode of the We Are PoWEr Podcast, Simone Roche MBE sits down with Carter Goodby BEM and Paula Bullock from London North Eastern Railway (LNER) to explore what the rail industry really looks and feels like when people are placed at the heart of the work. From “cake-box kindness” to inclusion networks and leadership in action, this conversation shares how small, everyday choices can shape both customer experience and workplace culture in powerful ways. Carter and Paula share real s...