Within the Trenches Ep 667

Episode 667 features Jen, a Dispatch Coordinator with Cass County Sheriff's Department, MI.

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Episode topics –

Jen's early influences and journey into public safety dispatching

Evolution of technology and the dispatch center, from dot matrix printers to gaming monitors

Handling critical and emotionally challenging calls and their long-term impact

The importance of mentorship, humility, and celebrating wins in the dispatch center

Navigating retirement, identity, and mental health in a demanding 911 career

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.