S12 Ep3 — The Leadership Skill Nobody Teaches: Managing Different People

Have you ever managed someone and thought: “Why do they need so much reassurance?” Or: “Why won’t they just make a decision?” Maybe you’ve noticed that one colleague thrives when they’re given complete freedom, while another performs at their best with regular check-ins, clear direction and ongoing support. Or perhaps you’ve experienced how the same piece of feedback can motivate one person but completely knock another person’s confidence. And in those moments, it’s easy to assume someo...