S12 Ep1 — The Leadership Communication Mistakes That Destroy Trust

Have you ever sent a message at work and thought nothing of it… only to later realise it didn’t land the way you expected? Or maybe it shows up differently. Or you notice less openness than there used to be. Nothing obvious changes in the moment. No one complains. No one raises it. But over time, something shifts. And that’s the difficult reality of workplace communication, it’s rarely damaged by one big moment, but by small, repeated habits that don’t feel significant at the time. In this ep...