How a Blind Man and His Guide Dog Survived Sept. 11 — and What His Mindset Can Teach Us, with Michael Hingson

#749: Michael Hingson was on the 78th floor of the North Tower of the World Trade Center when the first plane hit on Sept. 11.

He felt the impact, but couldn’t see it. Michael has been blind since shortly after birth.

Alongside his guide dog, Roselle, they descended 1,463 steps – escaping just before the South Tower, 100 yards away, collapsed. They then helped a woman who was temporarily blinded by the dust.

Michael's story answers the question – What do you do when something terrifying is happening, you don't have enough information, you cannot control the outcome, and everyone around you is beginning to panic?

Michael's answer is surprisingly practical.

1. Prepare before you need the preparation.

2. Know what you know, know what you don't know.

3. Stop mentally rehearsing outcomes you cannot control

4. Keep acting on the part that remains within your control.

He had deliberately learned the World Trade Center's exits, emergency procedures, physical layout, and systems long before Sept 11 because he believed that was part of being responsible for his office.

When the building was struck, he describes that preparation as a “mindset” that simply kicked in.

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