What If Your Firm’s Biggest Risk Isn’t Tech?

You can automate the ledger. You cannot automate Dave or Davina. Firms pour months into systems, apps and AI, then get completely blindsided by the messiest variable in the practice, the humans. In this episode, Amy and Will sit down for an honest chat about leadership, culture, and the moments that quietly decide whether a team thrives or burns out in the background while everyone pretends things are fine. If you have ever thought "surely there is a better way to manage people", good n...