Ep.150 - No Loyalty, Just Introductory Rates

Jerry and Joe mark Episode 150 by talking about the things that keep business owners awake, from rising costs and outrageous service fees to customers who never knew a local business was right around the corner. They get into end-of-life planning, the brutal math of capacity, AI-assisted work, a 30-day operating reset, and why a company can have plenty of room to grow without burying its employees. Along the way, Verizon loses another customer, a $31,000 gutter quote gets rejected, and the perfect storefront sign becomes a challenge for an entire generation of kids.