006 | Human Centered AI: We tested the "AI Conbini" (Real x Tech Lawson) at Takenawa Gateway

Send us Fan Mail "This is the next generation AI-powered convenience store that will become the standard." When Lawson and KDDI made this bold claim about their Real Tech store in Tokyo, we had to see it ourselves. As AI implementation practitioners, we learn as much from ambitious attempts as we do from polished successes. The press releases promised, 14 AI cameras for personalized recommendations, intelligent avatars, robot food prep, adaptive shopping experiences. Unfortunately, what we...