Leadership Habits You Have to Unlearn with Tarah Nelson | CX Heroes #55

Tarah Nelson learned how to keep working through a period when stopping did not feel like an option. A decade later, she shares the importance of letting Slack wait until Monday. In this episode, you will learn: How Tarah turned a $200-a-month side hustle into a career in customer experienceWhy a strength developed during crisis can become difficult to switch offHow Tarah recognized that her crisis-era resilience had become hard to switch offHow Tarah uses AI to find patterns across customer...