How Conversational AI Changes Product Discovery for Wholesalers - Buyers shop chatgpt like on your webshop!

Most B2B buyers do not want to browse endless categories or guess the exact product name. They want to explain what they need, compare options, validate compatibility and order quickly. Since they are used to tools like Chatgpt, Claude and Gemini, you should offer them the same kind of experience on your webshop.

That is where conversational product discovery becomes interesting: not as a generic chatbot, but as an intelligent layer on top of search, product data and buying intent.

In this 20 minute podcast Andrej Judiak and Michel Willems will talk about conversational AI and how this will change product discovery for you!