Troy Korsgaden's Ten Appointments A Day Rule For Growth

What can four decades in the restaurant business teach an insurance agency about running a tighter, more profitable operation? Jason Cass sits down with Troy Korsgaden, Founder of Korsgaden Consulting Services and Keynote Speaker for IndieTech 2027, to unpack lessons on client engagement, AI adoption, and building a resilient agency built to last.

Key Topics:

Parallels between running Crawdaddy's restaurant and building a profitable insurance agency

Studying dentists as a model for training, technology adoption, and client experience

Consistent payroll and marketing percentages that keep both restaurants and agencies profitable

Updating "Power Position Your Agency" with Bradley Flowers for a 2.0 release

Why client engagement should happen year round instead of only at renewal

How the client engagement matrix schedules touchpoints by alphabet and month

Launching Korsgaden Consulting Services' AI powered practice management platform

Rising valuations for virtual employee services despite predictions AI would replace agents

Why specialization and collaboration matter more than agency headcount

Using a 10 appointments a day standard to grow new and renewal business together