AI Explained: Healthcare and Life Sciences

← AI Explained: Healthcare and Life Sciences12. Sept. 2025 · 36 Min.

The Mouth-Body Connection: How PDS Health utilizes AI to connect with their patients

The Mouth-Body Connection: How PDS Health utilizes AI to connect with their patients12. Sept. 202536 Min.

<p>How does a technology leader transform IT from a cost center into a revenue-generating innovation engine?</p><p>In this episode, we sit down with </p><p><strong>David Baker, Chief Information and Digital Officer at PDS Health</strong>, a trailblazing organization pioneering the "mouth-body connection" to deliver truly holistic patient care. David shares a masterclass on how to align technology with a long-term business plan, moving beyond theory to deploy AI, automation, and "hyper-personalization" at scale across more than a thousand healthcare practices. He unpacks the real-world challenges and successes of integrating best-of-breed systems like Epic and Salesforce to create a seamless and empathetic patient journey.</p>