How Technology, Behavioral Science & AI Are Transforming Customer Loyalty | Ish Agrawal

What if the most important part of the customer journey begins after the purchase? In this episode of Boardsi Leadership Talks, Martin Rowinski sits down with Ish Agrawal, Stanford MBA, founder of TAP, and former innovation leader at PwC, Praxis Labs, and X (Google's Moonshot Factory). Ish shares her unique perspective on the intersection of technology, behavioral science, AI, customer experience, and entrepreneurship. From helping Fortune 500 companies explore emerging technologies to buil...