Automate the Obvious, Personalize Everything Else | Steven Ross, Renovating KC Design and Remodel

Steven Ross and his brother Ben started Renovating KC in 2020 and "did everything the wrong way." One early mistake cost them $90,000 on a single project. Five years later the Lenexa, Kansas firm landed at No. 139 on the 2025 Inc. 5000. In this episode Steven reveals the secrets behind that explosive growth. He also shares how his team uses AI to move faster than ever while delivering an experience no computer can match.

In this episode you will learn:

The campsite strategy that keeps his rapid growth on track

The best pace to keep you growing at the optimal speed

The simple rule he follows for deciding what to automate

The hiring approach behind his 35-person team

When micromanaging becomes the right move for your team

Learn more about Renovating KC here