
← Car Dealer Podcast5. Aug. · 49 Min.
The AI Revolution: Car dealers reveal how AI is reshaping their businesses – Part 2
<p>How are car dealers actually using AI in their businesses right now – and is it really saving them time and money?<br>In part two of our special AI Week podcast – The AI Revolution: Will it change the motor trade forever – James Baggott speaks to dealers who are already using artificial intelligence to buy cars, improve vehicle adverts, handle customer complaints and communicate with leads 24 hours a day.<br>Steven Douglas, owner of Really Easy Car Credit and co-founder of Dealerway, explains how he used Claude to build a tool that analyses auction catalogues, identifies the cars he is likely to buy, values them and recommends how much he should bid.<br>George Manning, director of Hilton Garage, reveals how AI is being used across its 1,000-car operation – from stock sourcing and advertising to checking vehicle adverts against Auto Trader best-practice guidance.<br>Michael Bell, chief executive of Available Car, discusses how the business uses Impel to communicate with customers around the clock and support its contact centre team.<br>Car Dealer editor-in-chief and <a href="https://studio.youtube.com/channel/UCBclgY7jCvTwN8eegrF1EPA" target="_blank" rel="noopener noreferrer"> @CleverCarCollection </a> founder James Baggott also explains how he has used AI to help build and run his own used car dealership – and where the technology has caused problems as well as solving them.<br>This is part two of The AI Revolution: Will it change the motor trade forever?, our special podcast mini-series produced for Car Dealer AI Week.</p>