The Cookie Lady’s 25-Year Hug Tradition | Cincinnati News

For 25 years, a woman known as “the cookie lady” has shown up at a fire station every November 11th with homemade chocolate chip cookies and heartfelt hugs — a quiet act of love born from the trauma of 9/11. Inspired by a firefighter holding a cookie amid rubble, she turned that image into a ritual: small gestures, big impact. The firefighters call her “heart-to-heart,” and she’s become family — even getting her own hat and truck seat. Fire Chief Bryan Brumagen says she reminds them to never forget compassion. Her message? Do something nice — for no reason or any reason — because kindness matters more than ever.

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