Ep #178: Part One: The Feedback Effect, with Rochelle Fisher

Rochelle Fisher of Dental Assisting and Beyond joins Julie to talk about the thing that makes or breaks a dental practice, communication between dentists and their dental assistants. They share the surprising places they each learned to give and receive feedback well (a yoga studio and Toastmasters), why so many practices avoid the small conversations that would make everything easier, and one simple question that can completely change how feedback lands. Keep an ear out for part two, where R...