Ep. 256: How to Train a Dental Receptionist

Your marketing can generate all the calls in the world, but it means nothing if your front desk cannot convert them into patients. In this episode, Jeff breaks down how to train your reception team, improve phone handling, and make a great first impression with every caller.

ADA Survey - https://www.ada.org/resources/research/health-policy-institute/dental-care-market/state-of-the-us-dental-economy

Mystery Call - https://www.mgeonline.com/your-mystery-call

New Patient Intake Form - https://www.mgeonline.com/np-intake-form/

New Patient Call Log - https://www.mgeonline.com/np-call-log/

DDS Success (coupon code RX269) - https://ddssuccess.com/