Dental Practice Heroes

← Dental Practice Heroes22. Sept. · 28 Min.

You Might Be Wrong About Your Worst Team Member

You Might Be Wrong About Your Worst Team Member22. Sept.28 Min.

"They're lazy." "They don't care." "This person is the problem." You probably said something like this the last time you got annoyed at the office. In this episode, the DPH coaches break down what to do the next time someone on your team drops the ball. You'll learn the difference between being decisive and being judgmental, when to act immediately or take a pause and get curious, and how to address problems without putting anyone on the defensive. Topics discussed: 00:00 Introduction 02:11 T...