GA 645 | Why Leadership Is Failing with Keith Wyche

Trust in leadership has been declining for decades, and Keith Wyche has the research to prove it. A 40-year veteran of AT&T, IBM, and Walmart, Keith opened up to us about a few mistakes he’s made in his career. The real conversation here is what changed him, and what he thinks it will take to reverse the broader collapse.

In this episode you’ll learn:

How a career spanning AT&T, IBM, and Walmart shapes a leadership philosophy (2:26)

Why a 15-year-old’s question became the catalyst for serious research (4:05)

How the thirst for power quietly replaced the calling to serve (6:08)

What happens when results become the only measure that matters (7:27)

Why vulnerability is harder for leaders than it looks (10:42)

How admitting a mistake in front of 30,000 employees built more trust than any win (11:08)

How to rebuild trust one promise at a time (16:48)

The difference between listening to defend and listening to understand (18:53)

Why people never forget how a leader made them feel (20:42)

“My successes may have inspired me, but my failures taught me.” – Keith Wyche