Ep172: Perfectly Documented Terrible Decisions

Send us Fan Mail Bad documentation can create a bigger mess than no documentation at all. Chuck Simikian and John Thalheimer break down why the real goal is not paperwork for paperwork's sake, but creating a record that protects decisions, clarifies expectations, and makes the workplace better. Chuck shares a real HR moment that could have gone sideways fast, until one email proved exactly what was communicated and when. From there, he and John unpack why documentation matters most in the mom...