How to Manage Tipping Points So They Don't Become Roadblocks

Last week, I identified five statements that tell me an owner has lost control. This week, I walk through what to do about each one.

"Too busy" is a planning problem. "We need a big project" is a marketing problem. "We tried that once" is a leadership problem. "We need more revenue" is overhead. And seasonality is untapped business development.

Listen now.

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