SHIFT BREAK! Don't Give Your Staff Invisible Targets

If we want our staff to succeed, we have to give them clear target to aim for. Unfortunately shocking number of cafes have what I would describe as invisible targets that only appear once the arrow is released. No wonder managers and other staff feel that winning at work is a rigged game.

In today's Shift Break we will talk about the importance of providing clear targets, and how to build momentum and confidence in your staff as they grow in their ability to hit them.

KEY HOLDER COACHING GROUPS

APPLY TO THE 2026 KHCG COHORT!

For cafe owners, the way you and your coffee shop grow is determined by how you are supported and nourished by community.

The trouble is most owners are isolated, stressed, and are in desperate need of a type of community that is not just generally related to business but is made up entirely of other coffee shop owners who know exactly where you are coming from.

That is what Key Holder Coaching Groups are all about.

A small group of invested coffee shop owners who are dedicated to encouragement, accountability, insights, and helping each other grow.

Our groups are limited 6-7 experienced cafe owners and we meet 12 times over 6 months in our Zoom sessions where we focus on member led topics that are actually relevant to the real life of a cafe owner.

Each member received 2 hours of one-on-one coaching through this time and has access to our Circle community where they can keep the connection and conversation going between our calls.

I would love to talk with you about how this unique group can make a difference in your life.

Look below for a few testimonials of past members and click this link to apply for the Fall 2026 cohort!