How A Healthcare Podcast is Made | Behind the Scenes of On Call, Off Script

Episode 29: In this episode of On Call, Off Script, we take listeners behind the scenes of Jackson Health System’s podcast to meet the group who help bring each episode to life.

The creative and branding and multimedia teams share how On Call, Off Script came to be, from the early beginnings in 2019 as “A Dose of Jackson,” to the launch of the podcast we all know today. They talk about how topics are brainstormed, the design of the podcast studio, and the small details that help guests feel comfortable.

What makes a great episode? Genuine conversations, compelling stories, unexpected moments, and the freedom to let our medical experts, patients, and community partners speak from the heart.

Whether you've listened to every episode or are discovering On Call, Off Script for the first time, this is your chance to meet the people behind your favorite healthcare podcast!

Guest Bios:

Maria Coloma is interim manager of Jackson Health System's Creative and Branding team, where she works on design, wayfinding, and creative projects that help improve the experience for patients, families, and employees. As one of the creative minds behind the podcast, Coloma shapes the podcast's visual identity and studio environment, including its signature blue velvet couch.

Jeremie McLeod is Jackson Health System's Multimedia Program Administrator, overseeing photography, video, and visual storytelling. He was instrumental in developing the blueprint for On Call, Off Script. Now, McLeod works on the podcast’s technical production after implementing a one-man audio/video recording system.

Daniela Reyes is the creative and branding specialist for Jackson Health System. Her work on the podcast includes creating a welcoming on-camera environment, overseeing visual details, and serving as a floor director during production. Reyes helped develop the podcast's visual storytelling, including the idea behind the On Call, Off Script logoanimation during the opening sequence.

Phillip Robinson is a multimedia specialist who works as Jackson Health System’s primary photographer for special events, requests, and headshots. Robinson plays multiple important roles in simultaneously operating the cameras and audio, capturingbehind-the-scenes content, and ensuring each production runs smoothly for nearly every episode.