266: How To Make The Shift From Operator to Owner

This episode is a wake-up call for pet resort owners who feel like they're constantly putting out fires. If you're still spending your days solving every problem, answering every question, and keeping the business running through sheer hustle, you're probably wearing the operator hat instead of the owner one. In this episode, we dig into why that shift matters, what it's really costing your business (and your life), and how staying stuck in the day-to-day can quietly limit your growth. You'll...