Why AI Isn’t Delivering The Productivity Gains We Expected

AI spending continues to hit record highs, yet most organizations are still struggling to translate that investment into better work. In this conversation, David Rice sits down with Ofir Bloch of WalkMe to unpack the findings from the State of Digital Adoption 2026 report and explore why the problem isn't model capability—it's everything surrounding it. From the massive disconnect between what executives believe employees experience and the reality of day-to-day work, to the growing importanc...