Prove It: The Client Results Podcast for Coaches & Service Providers

← Prove It: The Client Results Podcast for Coaches & Service Providers24. Sept. · 22 Min.

Your Past Clients Didn’t All Get the Same Result. Now What? (PLUS a look into our affiliate portal + new masterclass!)

Your Past Clients Didn’t All Get the Same Result. Now What? (PLUS a look into our affiliate portal + new masterclass!)24. Sept.22 Min.

What happens when you recommit to getting your clients ONE clear result... and immediately start thinking about all the past clients who came through your offer BEFORE you had that clarity?

Welcome to the Results-Focused Offer Refresh, the newly renamed version of my Cleaning Up My Kitchen Sink Offer series.

I’m still taking you behind the scenes of revamping my six-year-old group program, Systems Over Stress, but I’m looking at EVERYTHING through one lens:

How do I get my clients even better results?

And today, we’re talking about the shame spiral that can happen when you finally start looking closely at your client results.

I currently have 48 clients coming up for re-sign, and I’ve been going through their data, getting on calls with them, and asking what result they actually got from the program.

And what I’m realizing is that just because they didn’t get the ONE result I’m focused on now doesn’t mean they didn’t get a result.

They joined a choose-your-own-adventure offer. And they chose their own adventure.

In this episode, I’m talking about:

How I’m thinking about past clients as I narrow my offer around one clear resultWhy not having perfect results data doesn’t mean your clients didn’t get resultsWhat I’m doing when I realize I don’t actually know what happened with a clientHow having one centralized Client Hub is helping me find quiet clients and proactively reach outWhat I’m learning from my end-of-program and re-sign callsHow those conversations led me to create a new advisory add-on for clients who want more access and supportWhy I streamlined my team and am relying more heavily on my own systems againA behind-the-scenes look at the masterclass and affiliate program I’m building for my next launchHow I’m balancing taking care of the clients already inside my offer while preparing to sell it to the next group

The biggest reminder I’m giving myself is this:

You can’t change how you tracked results a year ago. But you CAN decide how you’re going to track and improve them going forward.