Why Good CRMs Fail

Most companies aren't losing revenue because they picked the wrong CRM. They're losing it because the right CRM was implemented wrong — or ignored entirely. Sound familiar?

In this episode, Camela Thompson sits down with Josh Larson, owner of DeltaRev, to dig into the most common operational breakdowns in HubSpot implementations: slow lead response, broken handoffs, dirty data, adoption failure, and the "let's switch CRMs" reflex that almost never solves the actual problem. If you've ever watched a well-configured system collect dust because nobody used it, this one's for you.

🎙️ Speakers:

- Camela Thompson, Co-Host, RevOps Co-op — https://www.linkedin.com/in/camela-thompson/

- Josh Larson, Owner, DeltaRev — https://www.linkedin.com/in/joshalarson/

https://www.instagram.com/josh.a.larson/?hl=en

🔗 Resources:

- DeltaRev: https://deltarev.io

- RevOps Co-op community: https://www.revopscoop.com/membership/membership-options

- More podcast episodes: https://www.revopscoop.com/podcast

- Episode 38: Perfecting Team Handoffs: https://revopscoop.com/podcast/perfecting-revops-team-handoffs

- Episode 65: RevOps Consultant Red and Green Flags: https://revopscoop.com/podcast/revops-consulting-red-flags