Dr. Stevi Jenkins-Kelly | Redefining Healthcare Through Relationships, Purpose, and Personalized Care

Redefining Healthcare Through Relationships, Purpose, and Personalized Care with Dr. Stevi Jenkins-KellyGuest: Dr. Stevi Jenkins-Kelly, PharmD, Founder of My Concierge Pharmacy Host: Julie RigaWhat if your pharmacist knew your name, your goals, and your complete health story rather than just your prescription number? In this episode, Julie Riga sits down with Dr. Stevi Jenkins-Kelly, a visionary pharmacist and founder of My Concierge Pharmacy. Together they explore how she left corporate pharmacy to build something new, a practice grounded in personalized service, trust, and a whole-patient approach to wellness. If you have ever felt like just a number in the system, this episode will inspire you to lead with more intention in your own work and life.Redefining Healthcare Through Relationships, Purpose, and Personalized CareAbout the GuestDr. Stevi Jenkins-Kelly is a licensed pharmacist with over 25 years of experience, including time at major chains such as CVS and Publix. She founded My Concierge Pharmacy in West Palm Beach, Florida after finding that most systems are built for volume, not genuine patient care. Her practice is completely independent, self-trademarked, and rooted in one guiding principle: pharmacy as a relationship, not a transaction.She holds advanced certifications in diabetes care and collaborative practice and specializes in medication management, chronic disease support, and preventative health. She serves patients across Florida and Pennsylvania, with direct delivery and personalized consultations at every stage of life.Fun Fact: Dr. Stevi loves salmon in every form. Lox and bagels with capers and onions is her absolute go-to.The Three Ingredients for Concierge Success1. Service as a Foundation True service is never transactional. Dr. Stevi built her team culture around being service-minded at every level. When you are moving a patient out of a system that has failed them, you must become the new definition of what great care looks like.2. Trust Through Follow-Through Trust is built by doing what you say you will do, every single time. My Concierge Pharmacy proactively manages patient profiles, coordinates with providers, and connects with each patient a minimum of six times per year. Patients soon find they do not need to chase anyone because someone is consistently and genuinely watching over their care.3. Customization That Feels Personal Concierge care is never cookie-cutter. Whether the patient is a parent preparing for summer,