Successful Nonprofits Podcast

← Successful Nonprofits Podcast8. Sept. · 19 Min.

How to Deliver Bad News to Your Board

How to Deliver Bad News to Your Board8. Sept.19 Min.

If you're in the chief executive seat long enough, something will eventually go wrong. A cash-flow crisis, the loss of a key funder, a serious audit finding, critical news coverage, or an on-site disaster can test both your leadership and your relationship with the board.

In this episode, I lay out a practical way to deliver bad news to your board without creating a second crisis. I share who to tell first, the six questions your written board update must answer, and how to structure an emergency meeting so the loudest board member does not control the conversation.

You will also learn when to stop weekly updates to your board and how to conduct a post-mortem after the issue is fully resolved. The central lesson is simple: bad news does not break trust, but surprise, avoidance, or inaction will.