AI Won't Fix the Hole in Your Roof

<p>A customer told Taksina Eammano something that morning that should worry anyone running a physical workforce: 17% of their people will retire in the next few years, and decades of know-how will walk out with them. </p><p>Her bet runs against the doom narrative. While AI disrupts desk jobs, she expects a surge back into the trades, because no model is fixing a roof or rewiring a building, and the global data-centre boom needs people on site. </p><p>Recorded at Dreamforce, David Savage and Salesforce&#39;s EVP &amp; GM of Field Service unpack where the &quot;human premium&quot; is worth paying for, why robots are taking the dull, dirty and dangerous work first, and the question almost nobody is asking: how do you performance manage a team when AI makes everyone 70% as good?</p><p><br></p><p>WhatsApp us your comments and questions on +447392087344</p><p>Tech Talks is powered by Harvey Nash, the leading global provider of technology and talent solutions. Click<a href="https://www.harveynash.co.uk/"> <u>⁠here⁠</u></a> to learn more about our services.</p><p>The music on Tech Talks is created by London artist<a href="https://www.lemzi.com/home"> <u>⁠Lemzi⁠</u></a>.</p>