The AI Claims-Desk Opportunity: A 5-Step Independent Insurance Agency SMB Playbook

Applied Systems launched Epic Conductor (Sept 29, 2026), the native AI platform inside the AMS that 9 of the top-10 US brokerages run. It cuts data entry 50%+, saves 55 minutes per submission, and drops submission handling time 60%. A 5-step playbook shows a 2-10 person independent agency how to capture the same savings with a $100-$700/mo point-solution stack — no AMS migration required.