
← Brand Building Podcast30. Sept. · 8 Min.
The Suppressed List Blind Spot That's Costing Ecommerce Brands Real Revenue
We audited a Klaviyo account and found 16,000 people actively browsing, adding to cart, visiting the site —who couldn't receive a single marketing email.
Not because they unsubscribed. Not because they complained. The brand had manually suppressed them by following what's considered a best practice: cleaning the list.
In this episode of the Brand Building Podcast, I'm breaking down why suppression becomes a revenue leak most brands never find, what we discovered inside 153,000 suppressed profiles, how to check your own Klaviyo account right now, and the right process to bring people back without destroying deliverability.
The revenue leak isn't always the email you're sending. Sometimes it's the thousands of people you're accidentally not sending anything to.
→ Want us to look inside your account?Watch this first:https://www.youtube.com/watch?v=_MUGArf4M18
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