Ep. 26: Content Design: What We Do And How We Establish Influence with Nathalie and Meryl

Part of a special series that focuses on the important role of content designers in creating great product experiences. Learn how content designers from Salesforce use both qualitative and quantitative research to understand users and make content strategies. These episodes also highlight the importance of cross-functional collaboration and communication, demonstrating Content Design's strategic value through research and teamwork.