How to Answer “What Am I Paying You For?” When Clients Can Use AI – with Leah Leaves

When clients start asking "What am I paying you for?", most assume they have a pricing problem on their hands when they're actually facing an operations problem. Leah Leaves is the founder and CEO of Alderaan Operations, where she embeds operations directors and part-time digital project managers directly into remote agencies. In this conversation, she reveals what's happening when clients question an agency's value - asking for more deliverables, questioning reports, or wondering...