Sustainability in hotel operations: what works and what fails

<p>Sustainability lives or dies by what guests actually do.</p><p>Learn which initiatives survive daily operations and which quietly fail after a pilot.</p><p>In this episode Cesar Wurm interviews Gavin Fraser, Remco Groenhuijzen, Chrys Filimegkas, and Eric Van Lambalgen, four hotel leaders working across operations, finance, and sustainability in Amsterdam.</p><p>- Account for behavior, since keycard heating and biodegradable products fail on how guests use them</p><p>- Chase fast ROI, with opt-out room cleaning saving roughly 200,000 euros a year</p><p>- Treat certifications as a diagnostics tool rather than a sales label</p><p>- Focus upstream on scope 3 with suppliers, the largest share of the footprint</p><p>The group tests whether sustainability in operations delivers real impact or stays an illusion.</p><p>Watch on YouTube: <a href="https://youtu.be/vc64_NWG4sY">https://youtu.be/vc64_NWG4sY</a><br />Key takeaways: <a href="https://futureofhospitality.org/episode/sustainability-in-hotel-operations-what-works-and-what-fails/">https://futureofhospitality.org/episode/sustainability-in-hotel-operations-what-works-and-what-fails/</a><br />More from The Sustainable Stay: <a href="https://www.youtube.com/playlist?list=PLWa-1xBFeqLw">https://www.youtube.com/playlist?list=PLWa-1xBFeqLw</a></p><p><br /></p><p>The Sustainable Stay is powered by YouMind.</p><p><br /></p><p>Follow The Future of Hospitality for weekly insights into hospitality, hotels, and guest experience.</p><p>Disclaimer: This podcast shares stories, experiences, and opinions from hosts and guests. They are personal perspectives only and not statements of fact or official advice from The Future of Hospitality</p>