
← The Home Service Expert Podcast25. Aug. · 1 Std. 15 Min.
America's Top Sales Trainer Breaks Down The Perfect Service Call | Jeremy Miner
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Can your techs close like a doctor prescribes? Jeremy Miner, founder of 7th Level and creator of NEPQ, the largest B2C sales training company in the world, joins Tommy Mello to break down why customers say "let me think it over" to salespeople but never to their doctor, the five tonalities that make prospects persuade themselves, how to seed doubt without pressure, the four types of people (wingers, dabblers, know-it-alls, and the committed to mastery), and why you probably don't need more leads, just better conversations. They get into recruiting people with a chip on their shoulder, the train station rule for growing teams, and the watch-write-rehearse path to actually mastering a skill.
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Learn more from Jeremy ⟶ https://7thlevelhq.com
-- 🕐 TIMESTAMPS 🕐 --
00:00 - Introduction
01:18 - Why "7th Level"
02:40 - The One Skill That Rules Everything
05:03 - The Buy-Back Lens
07:31 - Creating Demand From Nothing
08:41 - "How Often" Beats "Do You Ever"
10:30 - The Zero-Cancellation Concept