How Technology Tears Us Apart

The Honest Broker interview series continues with a very special guest, Nicholas Carr. He is the author of The Shallows, a finalist for the 2011 Pulitzer Prize, and more recently of Superbloom: How Technologies of Connection Tear Us Apart.

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Our conversation covers Nicholas’s turn to ‘tech skepticism,’ the fact that books like The Shallows sell a lot of copies but don’t seem to slow the adoption of these technologies, the history of technologies of connection like radio, and much more.

An edited transcript of highlights from our conversation can be found below.

Highlights from the Nicholas Carr Interview

For the full interview, check out the video at the top of the page.

Jared: As I looked over your career trajectory, it seems like you got to this tech skepticism fairly early. What was it that led you to this early skepticism of technology?

Nicholas: I actually started writing about technology in 1999, which was the peak of the first dot-com boom. What’s going on with AI today is kind of similar to what was going on in 1999. I enjoyed computers and computer networks. But then very shortly thereafter, the whole dot-com bubble burst. A lot of people who had bought into the enthusiasm and invested their retirement savings in it lost their retirement savings.

I think people are naturally enthusiastic and get naturally excited by new technologies because they’re cool and interesting. But this taught me that we need to be skeptical. And back in the early dot-com boom, people were focused only on the financial and the business side. Social bulletin boards and chat rooms and stuff were dismissed as childish. It turned out that the social effects ultimately have been the biggest change of all.

Jared: I revisited The Shallows recently and thought, “Wow, Carr saw something that was going to happen.” And your book was a bestseller. But the rate of technological adoption has, if anything, increased. How do you keep going?

Nicholas: I draw a distinction between people listening and people changing their behavior. Compared to when I started raising some of these concerns in 2005 or 2010, when The Shallows came out, people were were still in the grip of not only enthusiasm about the internet, but a kind of worship of Big Tech companies and their leaders. We saw them as kind of saviors that were bringing this unlimited amount of information to us. And if you look at attitudes since then, they’ve changed dramatically. I’ve never considered myself fundamentally an advocate or a crusader. I’ve seen myself as a critic, and it’s not my job to change how people live. That’s up to them.