EP 63 Nobody Asks About Your ENPS When They're Buying Your Company with Thien Nguyen

Thien Nguyen showed up to the podcast having already peaked, by his own admission, since his only goal in life was apparently to be on a show famous enough that Johnny C. Taylor stalks the host's LinkedIn profile.  He says he spent years building an HR career the normal way, HR director, chief of staff, then a president role overseeing sales and operations, right up through his company going through an acquisition. Somewhere in that climb he stopped being seen as "an HR person," even though he'll tell you flat out he's still HR at heart. Now he's President at ISO Talent, co-founder of the People Club, and he brought Tony and Steve something most HR professionals never get to see up close.

Thien sat through his own company's acquisition, the practice presentations, the dinners, the entire dog and pony show, and not one investor or buyer ever asked him for his ENPS score. Not once. So, the guys dive deep. If HR isn't in the room when the money moves, what is HR actually in the room for? Can the average manager survive without HR holding their hand through a hard conversation, or are we all just one awkward confrontation away from chaos? What happens to the rewards a company promises its people once the deal is signed and the new owners show up? And what's the one number thing Thien thinks every HR person should know cold, the one most of us are too scared to ask about? Somewhere in there he also explains why recruiting fees are basically a shakedown, which is a fun thing to hear from a guy who runs a recruiting company.

Learn more about Thien Nguyen at: https://www.linkedin.com/in/thien-v-nguyen/

Learn more about ISO Talent at: https://www.isotalent.com/

Learn more about Fantastic Tony Benjamin at: https://www.thegrangellc.com/

Learn more about Steven "Big Deal" Smith at: https://thehiringtreebook.com/

Learn more about the Books mentioned on the podcast at: https://thehiringtreebook.com/hr-life-podcast

Learn more about Dyno Outfitters at: https://www.utahviaferrata.com/

Learn more about MegastarHR at: https://www.megastarhr.com/

Learn more about Pucks for Autism at: https://www.pucksforautism.com/

Learn more about Thrive Life Project at: https://www.thrivelifeproject.org/