
← The Juice - Consumer Direct Podcast5. Aug. · 34 Min.
Ep. 59 | Legal Marketing Starts With Trust
<p>Carson Poppenger and Connor Hansen sit down with Chris Moloney, Chief Marketing & Digital Officer at Cordell & Cordell, for a conversation about legal marketing, digital transformation, consumer behavior, AI, and the client experience in family law and estate planning.</p><p>Chris leads marketing, digital strategy, brand development, customer acquisition, and technology initiatives for Cordell & Cordell, one of the largest family law and estate planning firms in the country.</p><p>The conversation explores what makes legal marketing different from other consumer-direct verticals, why the first interaction matters, and how legal firms can create a clearer, more seamless experience for people dealing with major life decisions.</p><p>Carson, Connor, and Chris also get into consumer language, social media targeting, AI prompting, legal risk, and the importance of human guidance when someone is navigating divorce, estate planning, or another high-stakes legal matter.</p><p>The big idea: legal marketing is not just about driving inquiries. It is about building trust, reducing friction, and helping people feel guided from the first touchpoint.</p><p>Chris Moloney is the Chief Marketing & Digital Officer at Cordell & Cordell, where he leads marketing strategy, digital transformation, customer acquisition, brand development, and technology initiatives. With a background in consumer marketing, mortgage, legal services, and customer journey strategy, Chris focuses on improving the client experience from the first interaction through every major touchpoint.</p><p>Go Squeeze is a consumer-direct performance contact center that helps brands turn inquiries into qualified conversations, appointments, transfers, and revenue. Built around speed-to-contact, follow-up, conversion, compliance, and customer experience, Go Squeeze partners with companies in high-value consumer-direct verticals to improve performance across the full contact journey.</p><p>For more information, visit:<br><a href="http://www.GoSqueeze.com">www.GoSqueeze.com</a></p>